Delete Your LetsFix Account

Option 1 — Delete from within the app

1. Open the LetsFix app and sign in to your account.
2. Go to Settings.
3. Tap Delete Account (shown in red).
4. Confirm the request when prompted.

Your account is deactivated immediately and signed out.

Option 2 — Request deletion by email

If you cannot access the app, email us from the address registered on your account:

support@letsfix.com.gh

Use the subject line “Account Deletion Request” and include the email and phone number on your account. We verify ownership before processing.

What happens to your data

When you request deletion, your account is deactivated right away and is permanently deleted after 90 days. During those 90 days you can restore your account by signing back in with the same email and password.

Data	What happens	Retention
Profile (name, email, phone, location), saved providers, app preferences	Permanently deleted	Removed after the 90-day grace period 90 days
Bookings, messages and reviews	Deactivated, then deleted or anonymised	Removed/anonymised after 90 days
Wallet, payment and transaction records	Retained where required by law	Kept for the period required by financial, tax and anti-fraud regulations, then deleted

We may retain a limited set of records where the law requires it (for example, financial transaction history for accounting, tax and fraud-prevention obligations). These are not used for any other purpose and are deleted once the legal retention period ends.